Privacy Policy
Soldera, Inc is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using Walli, you can be assured that it will only be used in accordance with this Privacy Policy.
Soldera may change this Privacy Policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from [date].
Collection of Information
-
1.1 When you use Walli, we may collect the following information:
-
Name and contact information including phone number
-
Demographic information such as age, gender, and location
-
Other information relevant to customer surveys and/or offers
1.2 We collect this information for the following purposes:
-
To provide you with better customer service
-
To improve our products and services
-
To send you promotional products that we think you’d be interested in
-
To respond to your inquiries, questions, and/or other requests
Use of Information
-
2.1 We use your information to provide you with the best possible service and to improve our products and services.
2.2 We may use your information for the following purposes:
-
To personalize your experience and respond to your individual needs
-
To improve our products and services based on your feedback
-
To send you promotional emails and other marketing materials about our products and services
-
To contact you for market research purposes
Sharing of Information
-
3.1 We may share your information with third-party service providers to improve our products and services.
3.2 We may share your information with the following third-party service providers:
-
ChatGPT, the provider of our chatbot technology
-
Marketing agencies that help us promote our products and services
-
Customer service agencies that help us respond to your inquiries and other requests
3.3 We may share your information with third parties in the following circumstances:
-
When we are required by law to do so
-
When we believe that it is necessary to protect our rights or property
-
When we believe that it is necessary to prevent or investigate potential wrongdoing
Your Rights
-
4.1 You have the right to:
-
Request access to your personal information
-
Request correction of your personal information
-
Request deletion of your personal information
-
Object to the processing of your personal information
-
Request the restriction of processing of your personal information
-
Request the transfer of your personal information to another party
4.2 You can exercise these rights by contacting us at [insert contact information].
Security
-
5.1 We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Contact Us
-
If you have any questions or concerns about our Privacy Policy, please contact us at hi@getwalli.com. We will respond to your inquiry as soon as possible..
Misc.
This privacy policy may be updated and it’s your responsibility to be aware of any changes.